Returns and Final Sales Policy
Customer satisfaction with our merchandise is of the utmost importance here at Wild Dandelion Boutique. If you are unsatisfied with your order, we are happy to offer you store credit for future purchases.
Return Eligibility
Returns must be requested within 10 business days upon delivery through our customer service team by emailing customerservice@shopwilddandelion.com.
To be eligible for returns, items must be:
· Unused/ unwashed
· Have original tags still on
· Stain free, make up free, odor free (perfume), and damage free
All returns are subject to customer service approval of the returned item. Items that have been used, stained, or damaged will not be given store credit.
Store Credit Only
All eligible and approved returns will be issued as store credit for future purchases. Store credit is accepted on all online or point of services purchases and expire within 1 year of being issued.
Final Sale Items
The following items are regarded as final sale and are not returnable:
· All sale and discounted items
· Intimates
· Bodysuits
· Hair accessories and hats
Return Process
- Email us at customerservice@shopwilddandelion.com. Please include your order number and reason for return. If you are returning the item due to damage, please include pictures of damage.
- Upon approval, you will receive a confirmation email with return instructions as well as a prepaid return label. Following return approval, the customer has 5 business days to ship the item back to Wild Dandelion; failure to do so will void the return request.
Processing Time
- Returns are processed within 3–5 business days after we receive your item
- Store credit will be sent via email
Damaged or Incorrect Items
If you have received a damaged or incorrect item, please contact us within 2 business days of delivery so we can make it right. If your item is damaged, please provide detailed description of damage and pictures and emailing it to customerservice@shopwilddandelion.com .